List of calls for help

UniAide

List Calls for help

Feature: Help Calls List Management

This feature allows users to view and manage a list of help calls received by the organization. Each entry in the list provides key details such as the call number, date, person's name, whether they are at suicide risk, active status, and available actions. The search bar at the top enables quick filtering of calls, while the "Add" button allows users to enter new help calls as they are received.

Usage Example:

When a new help call is recorded, administrators can add it to this list, ensuring it is logged and tracked. The list provides an organized view of all calls, allowing staff to respond appropriately and follow up if necessary. Additionally, the "PDF" button makes it easy to export the list for archiving or reporting purposes.

List of calls for help

UniAide

Add New Call Form

Feature: New Help Call Form

This feature allows users to add a new help call to the system by completing a detailed form consisting of multiple sections. The form includes fields for basic case information, contact details, family and contact information, referral source, reason for the call, and physical health details. Each section is designed to gather essential information to provide appropriate support to the person in need.

Usage Example:

When a new call is received, a staff member can use this form to thoroughly document the requester's information. This information ensures that all aspects of the requester's situation are recorded, including their health status, family background, and reason for the call. This comprehensive form allows the team to accurately assess the situation and respond with the necessary care and resources.

Add Help Call Form

UniAide

Consumption Profile

Feature: Consumption Profile Management

This feature allows users to add and manage a consumption profile for individuals who have contacted the service. The profile includes information on substances used, mode of administration, frequency of use, date of last consumption, and age of onset. This information helps the support team understand the individual's substance use history and provide appropriate care.

Usage Example:

When a call is received from an individual with a substance use history, the team can create or update their consumption profile. This feature allows staff to document specific details of consumption habits, ensuring that the care provided is tailored to individual needs. The "Add / Edit" options make it easy to update information as new details become available.

Consumption Profile

UniAide

Medication

Feature: Medication Management

This feature allows users to add and manage a record of medications associated with each help call. The medications section includes fields for the medication name, pharmacy details, and an option to indicate whether the patient is following their treatment correctly. Users can also add notes related to medications to provide additional context. This information is essential to ensure that individuals receive the appropriate medications and are supported in adhering to their prescribed treatment.

Usage Example:

When handling a call from a person under treatment, the support team can record medication details in this section. They can update or view information on medications and treatment adherence to tailor their responses accordingly. The "Add / Edit" options make it easy to update information when new medications are prescribed or if compliance changes.

Medications